FAQ

Here’s a helpful list of some frequently asked questions about the work that we do. Please feel free to get in touch with any other questions you might have!

Is EMS UKAS accredited?

Yes, and you can see the full scope of our UKAS accreditations on our accreditations page.

Is EMS testing accredited for product listings with major supermarkets?

Yes, we are! EMS testing has been accredited by Tesco since the launch of their TLA program, and by Marks & Spencer for over 10 years. We are also able to provide Lidl prelisting reports for our customers.

Is EMS certified to carry out Legionella testing?

Absolutely. In fact, EMS labs were the first in Scotland to be UKAS accredited for Legionella testing, back in 2003. Furthermore, we are members of the Legionella Control Association, of which our Managing Director, Jennifer Newton is a sitting committee member.

Does EMS conduct ABPR testing?

Yes we do. We maintain our ABPR testing approval with both the Scottish Government and DEFRA.

Does EMS have GMP status?

We are in the process of attaining GMP status. If you have any questions regarding this then please get in touch with Sarah Kenhard, our Business Development Manager.

Is EMS approved to test for poultry farms?

Yes, by both DEFRA and the Scottish Government. EMS is an official laboratory for Salmonella testing under the Control of Salmonella in Poultry Order 2009. In addition, our testing is accredited by the Lion’s Code of Quality, as well as the Animal By-products Regulations 2013.

Furthermore, EMS is the only independent lab in Scotland offering the complete range of UKAS accredited water tests, covering all major water-borne bacteria. This means we are fully equipped and accredited to test the products, flocks, and environments of our poultry industry customers.

How can I schedule a sample collection?

Arranging a sample collection is simple. Just give us a call on 01506 845 405. Our Customer Service Manager, Susan Clark, and Transport Manager, Alan Gruber, will organise a collection time that is convenient for you.

Where can EMS collect samples from?

Our fleet of temperature controlled vans regularly travel across Scotland, including the Scottish isles. However, if you have a special request please feel free to contact our Customer Service Manager, Susan Clark, and we will do our best accommodate your location.

How can I make a payment?

We offer flexible payment options, accepting, Visa, Mastercard, and American Express credit cards, as well as cheques or bank transfers. To make a credit card payment, or to attain our details for bank transfers, please call us on 01506 845 405. And thank you for using our services.