Here’s a helpful list of some frequently asked questions about the work that we do. Please feel free to get in touch with any other questions you might have!

Is EMS UKAS accredited?

Yes, and you can see the full scope of our UKAS accreditations on our accreditations page.

Is EMS testing accredited for product listings with major supermarkets?

Yes, we are! EMS is approved laboratory for Tesco and Marks and Spencer. We also provide Lidl prelisting reports to our customers.

Is EMS approved to test for poultry farms?

Yes, by  DEFRA. EMS is an official laboratory for Salmonella testing under the Control of Salmonella in Poultry Order 2009. In addition, our testing follows the Lion’s Code of Quality, as well as the Animal By-products Regulations.

Furthermore, EMS is the only independent lab in Scotland offering the complete range of UKAS accredited water tests, covering all major water-borne bacteria. This means we are fully equipped and accredited to test the products, flocks, and environments of our poultry industry customers.

How can I schedule a sample collection?

Arranging a sample collection is simple. Just give us a call on 01506 845 405. Our Customer Service Manager, Susan Clark, and Transport Manager, Alan Gruber, will organise a collection time that is convenient for you.

Where can EMS collect samples from?

Our fleet of temperature controlled vans regularly travel across Scotland, including the Scottish isles. However, if you have a special request please feel free to contact our Customer Service Manager, Susan Clark, and we will do our best accommodate your location.

How can I make a payment?

If you have any invoice queries, please contact our local office on 01506 845405 and ask for accounts.

You can also contact our head office accounts team on 01902 627200 or uk_accountsreceivable@eurofins.com.

We accept Visa, Mastercard and American Express credit cards.

To make a payment via this method please contact 01506 845405